Withdrawal Request Placed on 27th November But still not approved

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Ashima

• December 06, 2016 04:49

Hello,

 

I placed a withdrawal request 27th October, but till today it is not approved & payment not transfer to my payoneer account. I placed a ticket in customer care but the guy not responding and even not send me any feedback. How can i solve this problem.

 

Thanks, Ashima

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• Official comment

  

  Permanently deleted user

  • December 07, 2016 12:27

  Many thanks for your message.
  I have looked in your account and I can see you are already discussing this with a member of our senior adviser team, at this time they are extremely busy and such please give them more time to respond to your issue.
  Please let me know if I can help you with anything else.

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  Ashima

  • December 07, 2016 15:34

  Thanks for your reply. I feel it's really frustrating to getting a feeback from customer support team takes 6 days and 10 days over to getting withdrawal request approval. How much more time required? I realize that your team is very busy but at the same time you have to take care about freelance requirements too.

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