REFUND IS A DRAG

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Dirk

Hi, latest issue: I have bought an hourlie and added the extra option all work delivered in one working day. I have bought it on Thursday and expect it on Friday offcourse. But Friday is almost gone and haven't heard anything from the PPH artist, so I request a refund. Computer says no :-) I have to wait 48 hours? and then again 3 days before I get my money back. This happend to me several times, but also the delivery of really poor work, no reaction at all from sellers and so on...

In my opinion PPH should protect it's buyers better, garanty a higher level of quality work from sellers and act more adequate when it comes to service, control and mediate between buyers and sellers.

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  • Official comment
    Permanently deleted user

    Many thanks for your message.
    I have opened up a ticket for you with our customer support team and someone will email you soon.
    Please let me know if I can help you with anything else.

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  • Mohammed

    Contact Freelancer before buying the Hourlie, PPH is wrong making it look like a store where you can "add to cart" stuff , while it can't be this way,

    seller = human being , situations are endless... he can die for an example

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