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Miguel Lorenz

• May 28, 2025 02:50

hello when i try to withdraw my payment i have this error.

please see attached pic.
can anyone help?

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  Miguel Lorenz

  • May 29, 2025 06:51

  have anyone solved this issue yet?
  why is it no one from pph is answering?

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  Ayesha Siddika

  • June 20, 2025 15:25

  Yes, 

  My account hasn't accept. I have no credite account.

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  Miguel Lorenz

  • June 20, 2025 15:28

  my problem has already been resolved because they let the freelancers upload their documents.
  I had been verified and few days after it was verified then I processed my payment for withdrawal and there was no problem.

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  Moonsatul Islam

  • June 23, 2025 12:58

  My account already verified but show this. What Can I do? Will you please help me

   

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  Stephen

  • June 28, 2025 08:24

  I've had this problem for over six months and still not sorted. They send an email to say that they cannot access my ticket and to create a new one I do that and get the same message again then just loops around. I'm not sure whether they are deliberately not correcting the problem so they can keep my money or a just generally totally incompetent.  

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  Miguel Lorenz

  • June 28, 2025 08:31

  a week after i sent this community inquiry i can see the identification documents.
  I was able to send my documents and let it verify to the identification documents and they verified it within a week.
  i requested the withdraw of my payments after and it was good.

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