Urgent: Payment Completed but Order Status Error (Error 0x80190001 equivalent)

Subject: Urgent: Payment Completed but Order Status Error (Error 0x80190001 equivalent)

Message: Hi Support Team,

I just made a payment for an invoice/deposit, but I received an error message stating: "The payment has been completed but an error occurred during the update process."

Here are the details:

1. My Email: zzc20111224@gmail.com

2. Transaction Date: 2025.12.6

3. Amount: 13.00 USD

4. Payment Method: Alipay

5. Transaction ID (from my Alipay): 2025120622001358321410108807

I have checked my Alipay account, and the money has been deducted. Please verify this transaction and update my order status manually.

Attached are the screenshots of the error and the payment receipt.

Thanks, Joey