Not satisfied with work. Can I get a refund?

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Francisco

• January 17, 2018 09:13

Hello,

My seller is not able to move from the first deliverable of the project. We have spent 20 days trying to design a Logo without luck. I would like to cancel the job and offer the work to another seller.

Can I get a refund?

Regards,

Francisco

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• Official comment

  

  Permanently deleted user

  • January 17, 2018 11:29

  Hi Francisco,

  Yes you are entitled to claim for a refund if you are unhappy with the work delivered (or not in your case). To do this, go to the workstream and click on the 'more' button near to where you would type to write your seller a message. There you will find a 'request refund' button.

  Please let me know if I can help with anything else.

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  Claudia

  • April 01, 2019 11:48

  Hello

  I am not satisfied with the work of the freelancer and it takes much time before I get a response. I want to let another finish the project, because this takes too long. What can Ido?

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