Identification Document

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Ahsan

• January 25, 2018 09:25

I need to withdraw, option is asking to upload identification document, while the payment setting tab is saying "There is no need of any document at the moment" 

I'd like to know what to do now!

Please check in to my account and verify as soon as possible, it's been approx a week and still I'm not able to withdraw money. 

Looking forward to your response soon.

Thanks

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• Official comment

  

  Permanently deleted user

  • January 26, 2018 10:35

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Sana

  • January 25, 2018 09:30

  I am in same boat. My documents are already verified , and asking to upload again 

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  Sana

  • January 25, 2018 09:35

  I am in same boat. My documents are already verified , and asking to upload again 

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  Ahsan

  • January 25, 2018 09:35

  I see, my issue is lil bit different. at withdraw page, they are asking for identification document, whereas, at payment setting tab, they are saying There is no need of any document right now :)
  
  Now, I'm confused and helpless to withdraw my payments.

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