Blocked work stream, compleeted work but no pay

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L

• January 29, 2018 12:19

I have finished working on a design and this morning I got a message that my client is no longer a member of PPH. I have already sent him an invoice before that happened and there are funds in the escrow. How and when will I get paid for the work I did?

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• Official comment

  

  Permanently deleted user

  • January 31, 2018 10:54

  Hi L, 

  I cannot see anything in your client's account to suggest he is no longer a member of PPH, have you tried sending him a message in the workstream? The only things I can see in the workstream between you and your client with that job number are that the job is incomplete, I can see that you have raised the invoice though.

  If your buyer has no issues with your work, then you will have your invoiced released after 30 days.

  If you believe there are issues I have not addressed then please contact support@peopleperhour.com

  Please let me know if I can help with anything else.

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  L

  • January 29, 2018 20:02

  #1859192

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