"Stream is completed" error message

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Alexandros

• February 01, 2018 15:09

I am getting the error message "Stream is completed" when i am trying to make a new proposal to an ongoing client who needs their work done asap. I have successfully completed almost 20 projects with that client and we have a deal to complete projects in 48 hours - so this is pretty urgent.

Questions:

1. Can you guys resolve the issue quickly?

2.Is there an upper limit to the number of milestones a contract can have?

3.Should i advise my client to start a new contract? Will this resolve the issue?

Please help, thank you!

Alexandros

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• Official comment

  

  Permanently deleted user

  • February 02, 2018 13:34

  Hi Alexandros,

  It would seem that the buyer would have had to have marked the stream complete by accident when marking the job complete and awarding your invoice. You will have to start a new contract for the new phase of your work together unfortunately - if this is not what you are after (you stated it was urgent) you could try contacting support@peopleperhour.com and seeing if they could re-open the original workstream.

  Please let me know if I can help you with anything else.

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  Alexandros

  • February 03, 2018 02:39

  ok thank you Kelly, i instructed my client to do that and we'll see how that works.

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