Buyer cancelled because job was taking longer

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Andrew

• February 06, 2018 21:02

Buyer cancelled the job and is requesting a refund. The reason given being that I had not completed it within the agreed time.
My position is that although the job was taking longer that I at first thought; I was making steady progress. It turned out there job was somewhat more work involved than I had estimated. I had to turn down a few smaller jobs so that I could prioritise this Job.
Buyer informed me that she has booked another developer to do the project
 The work that I have done towards the project can be used to give the new developer a tremendous head start as much of the required functionality is in place and simply needs to be refined. I am prepared to allow the new developer to use my existing code where helpful and provide any clarification thereof.

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• Official comment

  

  Permanently deleted user

  • February 07, 2018 10:39

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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