trying to bypass pph
Hi, a client is asking about pph fees and i told her to contact me on skype so i can show her the fees on my side and help explain things since we can share screen and i got this message removed because i am trying to bypass pph, what was that for? me and the client already spoke on skype and went through the whole project so its just for her to make the deposit so idk why you guys think i am trying to bypass pph, there is not really any other better method to use that secures me and the client
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Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.
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i can but i find that talking usually solves things better especially since me and the client had a great conversation already, we never worked together before but she is ok and i think by now pph should have some faith in me, i actually have brought my own clients here that i work with over the years, clients i knew long before pph just to keep all my payments in one place so idk where this is coming from
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Les
i didnt realise i was actually posting this on the Q and A section but ok, i guess automation is an issue in many cases, i hope they come up with some screenshare app like skype one day, makes it all so much easier and that they maybe record conversations so everything stays on pph fully but that is really what they are lacking and some clients really dont get anything unless you show them in realtime
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