Money withdrawal pending for a week.
Hi,
I'm having troubles with withdrawing my funds on PPH. Please help?
I sent a withdrawal request on PPH last Friday (16/02/2018). I was planing it will be withdrawn on the same day since I submitted the request before 12pm. Usually the funds are withdrawn without any issue in the past. (I'm using PPH for nearly 3years with no issue), But I was unable to get the money on Friday, then I thought I will be able to get it on Monday but I was unable to get it.
Then on Tuesday evening when I check my payments page, I realized that the funds are returned to my account back again, so I resent a withdrawal request. Hoping that It will be withdrawn on Wednesday, but no chance :(
Can you please check my withdrawal request and let me know if there are any issue?
Please help?
Kind Regards!
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Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.
Comment actions -
Hi Kelly,
The issue has been solved this evening :)
Thank you very much for your help.
I have been working with PPH for 3 years and this is the first time a delay occurred. That's why I was curious about this.
I'm really glad to work with PPH in the future and I recommend PPH to any freelancer to build up their career.
Kind Regards!
Anu
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Hello
The same problem here - requested a withdrawal. Nearly a week now and still says pending.
No emails or anything. It usually clears within a day or so.
There has been a weekend, but there have still been 4 whole days to process
can someone please look into this for me
Thank you
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I have two pending withdrawals, one from the 21st of May and another from the 25th of May. There's no real information about what to do if the pending stage exceeds the expected timeframe, but I'd really appreciate my money.
As someone else has said, there are bills to pay and, while a small delay is understandable, it's adding up to a healthy amount of money that I've earned but can't access.
I'd appreciate it if this case (and others) can be looked into and resolved.
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Hello, no one responded to me about my last query. It finally cleared after about 10 days. I am now awaiting another payment which is on its 8th day. What is going on? It used to clear and be in my account within 2 or 3 days. I noticed that the payment was from World pay instead of who you usually used. Is it now going to take up to 2 weeks on all transactions unless we use Paypal and pay the fee? Ever since I have joined PPH I have always felt you do very little to support or respond to your freelancers, I would like to think your platform was improving but it seems to be getting worse in many aspects. I will be surprised if anyone responds to this message. It will probably be the same case as the last time
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