I have been overcharged

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mim

• March 15, 2018 11:48

Hi,

I've been charged £83 on a £75 job - which is more than 5%

And I have just been charged £138 for no job. Please refund me immediately. 

Not impressed by customer service! Been trying also to get into payments section but password not working, nor is your password reset system. Youre about to lose a customer... 

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• Official comment

  

  Permanently deleted user

  • March 16, 2018 11:12

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  You have been requested to send documentation to prove your identity - if you are not receiving our support emails please check all of your email folders.

  Please let me know if I can help you with anything else.

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