Convert Currency

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George

• March 19, 2018 15:05

Hi, as I can see, I must submit a request to convert all transactions in my account to the US dollar. So by the present I kindly ask you to convert pounds in my transactions section to the $US. Thank you in advance.

PS - As I can see, many people ask the same question, you may be interested in adding automatic conversion on the platform? 

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• Official comment

  

  Permanently deleted user

  • March 21, 2018 10:21

  Hi George,

  You can do this in your payments settings tab.

  I have opened a ticket for you though so that a customer service representative can assist you further.

  Please let me know if I can help with anything else.

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  George

  • March 21, 2018 13:54
  • Edited

  (edited - your customer support has just contacted me via email, thank you),

  Hi, Kelly. Thank you for your answer. The problem is that when I go to Payment - Settings tab, I can clearly see $ - US as my default currency. 

  However, when I head to Payments (invoices, funds added, etc.) the amount is shown in Euros, I can' understand why, as I pay in US dollars. and as the Payment-Settings are set in $US. And I can't change that (at least, I couldn't find the solution). So yes, your customer service help will be appreciated, as the situation creates issues with our accounting dpt, and so on (not a big deal, but anyway...)

  Thank you again.

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