Client has become non responsive

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Megan

• March 20, 2018 12:56

A client I am working with hasn't replied to me since we started the project. I have completed all the work and she read the message but I received no reply so a week later I sent all the files along with the invoice and said to her that I believe the project is complete as she has not requested any revisions. It's now two weeks later and still no reply and I can see that she has been online.

What can I do?! I've worked with many clients but I've never had a client not respond!

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• Official comment

  

  Permanently deleted user

  • March 21, 2018 10:30

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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