The importance of the reviews for new sellers
Hello,
I recently joined PPH (as well as other similar platforms). The main thing I found out so far is that people having reviews are far more trusted by buyers than people not having any review. I understand that of course, the buyer's perspective is definitely understandable.
But, the question here is how could a new user get to his first review if no one trust him due to not having reviews yet?
I think the platform should provide a way to tempt the buyers working with new users, for example by applying a discount to the first work or providing buyers with some "gift" or something like that. Benefits would be for all, including the platform itsels as much more users would actually be working with it.
Hope this feedback could be taken under consideration, thanks.
-
Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.
Comment actions
Please sign in to leave a comment.
Comments
1 comment