Template questions for clients

Follow

Lee

• May 03, 2018 08:55

Sometime clients post the most minute of detail and expect you to quote a fixed price! ie edit our video and add new voice over yet do not state how the video might be, 1 minute? 1 hour?.

Another - build us an elearning module - no idea how many screens they require, if there is video/graphic work etc - so many variables.

I would like to see template questions which must be completed by clients when they select a certain job type - I am sure there are basic questions which get asked over and over again for similar jobs.

If a client is serious about getting a good job done then they should at least dedicate the time to give enough details for us to spend our time reading and putting together a proposal. A template question set would help towards this.

2

• Official comment

  

  YannisS

  • March 05, 2020 16:49

  Hi Annemarie and Lee,

  Your points are pretty valid; we have been receiving such comments a lot lately. Hence, we decided to tackle this problem and we have already started working on this project. Hopefully we will start rolling out a new feature within 2020 that will allow no room for projects with poor description.

  I hope you stay with us to see this happening!

  All the best,
  Yannis Sliman
  Product Manager @ PeoplePerHour

  Comment actions Permalink
• 

  Annemarie

  • March 05, 2020 11:36
  • Edited

  Lee makes a very good point here and I'm wondering why there is no answer to his or her feedback.
  Having some templates in place for clients could separate this platform from the others in a positive way.
  
  It's the same for translation. Important details are missing in most projects, such as the subject, number of words and expected delivery date. A freelancer translator needs at least this information to write a good proposal. 
  
  Furthermore, having to submit three proposals before you are able to ask for clarifications doesn't make sense. It means you need to be lucky that a client provides sufficient information or waste 3 proposals to vague project descriptions.

  The lack of sufficient information in project descriptions and the clarification requirement negatively affected my trust in this platform. Now I also understand why some freelancers in my network are recommending to stay far away from this platform and similar ones. 
  
  It would be great if the quality of project descriptions can be improved, so it's more interesting to check and send proposals for the right projects, instead of wasting them.

  0

  Comment actions Permalink

Please sign in to leave a comment.