Funds sent to bank but i have not received them yet after 7 days/

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tarek

• June 12, 2018 09:01

My transactions list shows that withdrawal request was processed and the amount of $610.01 was sent to my Bank on 5-June-2018. However I have not yet received the amount in my bank account.

Can you provide me any information on this.

Best regards!

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• Official comment

  

  Natalie

  • June 15, 2018 08:10

  Many thanks for your message.

  I can see that you have already opened a ticket with us, therefore, one of our customer support agents will reply to you asap.

  Thank you!

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