Wrong Invoice, Can't Edit

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Martyn

• June 27, 2018 11:24

I'm having trouble raising the correct invoice for my project. I'm a seller and I had originally sent an invoice for $915 which was incorrect. So I cancelled that before my client saw it, then I made a new one for $1200 which my client accepted and paid a deposit of $1050. Now when I go to raise the invoice I can only ask for the old amount of $915, even though that was never accepted.

Has anyone had this issue too?

 

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• Official comment

  

  Natalie

  • June 28, 2018 07:24

  Many thanks for your message.

  I can see that you have already opened a ticket with us, therefore, one of our customer support agents will reply to you asap.

  Thank you!

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