Don't charge for refunds
It's not fair you charge for refunds. The situation with a deal didn't work out but that does not mean you should charge for my money to be sent back to paypal. Simply refunding money to paypal to a customer who is charged through your system does not equate to paypal "charges". I know for a fact that PayPal does not charge for refunds from merchants to the customer like you have done to me a couple of times now. I am seriously mulling over cancelling my account with you over this.
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