payment account

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Muhammad

• July 20, 2018 13:22

I have set up my payment account and uploaded the requested statement to verify it but it is currently still in "Not Verified" state.

Furthermore, I keep getting a prompt saying:

"One more step... you need to verify your account via the email we have just sent you. Resend email"

Which I think is a spurious message related to my PPH account and not my bank account.  Either way I do not get an email and hitting "Resend Email" gets me a confirmation an email has been sent but I never receive anything.

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• Official comment

  

  Natalie

  • July 23, 2018 08:19

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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  Hafeez

  • August 02, 2018 08:28

  Hi 

  my Payoneer account is not approved yet I try 10to 15 times what is problem

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