Client not responding

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Kaushik

• July 26, 2018 16:52

Hi,

My client Elisha F. is not responding.

She had assigned me an urgent job and deposited the fund in my escrow.

When I had almost finished the job she asked me to stop as she doesn't want it anymore. I replied that I have almost done it and had forwarded the final output within 10 minutes.

She confirmed it as "It's fine". But when I asked about raising the invoice she didn't respond. After that, I asked her many times regarding raising the invoice but she has seen many of my messages but not responding.

I even offered a refund to her that if she thinks that she doesn't want to pay for the job which she did not want to be done finally.

But she is not responding to me.

I am totally confused what should I do.

Kindly suggest me.

Awaiting your response,

Thanks,

Kaushik Kumar

 

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• Official comment

  

  Ioannis

  • July 30, 2018 07:30

  Many thanks for your message. I can see that you have already opened a ticket with us, therefore one of our customer support agents will reply to you as soon as possible.

  Thank you.

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