Attention: Customer Support Manager Natalie ( Please Look into my payment issue)

muhammad tahir

August 07, 2018 08:38

Helllo Natalie

I am trying to reach out to your support gurus last 1 weeks But they have failed to get any appropriate help to address my issue. Please if you can look into my tickets issue. I would honestly appreciate. I am stuck due to non funds . I need funds to move forward or working on PPH. Please if you can take personal interest and look into my ticket. I am feedup of writing emails and tickets. I still dont have an answer

Looking forward to hearing from you

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4 comments

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Natalie

August 07, 2018 10:17
Many thanks for your message.

I have just reviewed this with my payment team and the payment is underway. :)

Thank you!
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muhammad tahir

August 07, 2018 12:52
Thank you So much Natalie for resolving this issue. But it still does not show any approval sign with payment. I hope its figured out in next few hours. If I need help again I will be in contact with you.

Thank you once again.
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muhammad tahir

August 07, 2018 17:37
Hello Natalie

Sorry I have to contact back to you. I do not see anything approved , Still its in same phase as it was on July 30th. Natalie what is the actual issue. Please if you can update me in the ticket. How long would it take for your payment team to approve payment. Your guideline says its 2 days. and now we are entering into 8th day. I do appreciate you contacting the payment team but I dont see any advancement . I have given up working but you can look at escow how much funds are held. but I am unable to deliver as I ave payment due to make.From where I have to pay. Please understand and talk to your payment team again.I thank you in advance to look into this issue.
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Mahmud

August 04, 2019 09:24
please give me work
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