Forgot Security Answer

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Ahmad

• December 16, 2019 13:51

Hello

This is Max, I Forgot my security question answer, How can I recover it, please solve it as soon as possible.

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  Natalie

  • December 17, 2019 10:34

  Hello Max,

  In order to reset your security question, you will need to provide us with a proof of identification. I have now opened a ticket with our customer experience representatives in order for them to resolve it as I do not want you to send any private information under this thread.

  They shall reply to you asap.

  Thank you for your patience.

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  Ahmad

  • December 19, 2019 18:45

  Okay I already submit my National Id card Image for verification, so please resolve this issue as soon as possible because In this situation I can't raise invoices.

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  ShaoZhen

  • January 03, 2020 06:33

  Hi, I'm ShaoZhen Zhang.

  I forgot   the security question answer.

  and I can't know how I can contact with supports.

  What can I do?

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