Reviewers???

Answered

Follow

Burcea

• December 17, 2019 15:27

"Please find attached the file that you want me to design it. I hope you like it and if you did, please let me know in your review and rating. two good sentenced from you will help my career here on People Per Hour.". This was posted in the question section of a project. Now, how is this relevant and how come it got through the moderation? Besides, this person basically sais he sent free work, greaaaat job.... Another weird thing about that project is that it has almost 160 applicants, and is still open for proposals, says it's urgent and so on but didn't answer one single question.. Really? Is it still opened for proposals or maybe for some free work sent by people like the one above? From 160 applicants there was NONE that was good enough?? Besides not explaining exactly what he wants.

0

• Official comment

  

  YannisS

  • December 18, 2019 10:10

  Hi Burcea and Simon,

  As this was an issue we identified when reviewing our moderation processes a couple of months ago, we are in a continuous attempt to improve our processes and guidelines that our moderation team follows. Since this exercise is not over yet, we may still be having some cases slipping our attention. In case you come across such cases, please report them either here or to our Customer Support team by providing the user ID or project ID. 

  Rest assured that moderation will significantly improve early 2020 and hopefully such cases will not be observed anymore.

  Thank you,
  Yannis Sliman
  Product Manager @PeoplePerHour

  Comment actions Permalink
• 

  Burcea

  • December 18, 2019 08:12

  The project disappeared eventually, but the problem with people that send free work is still a problem.

  0

  Comment actions Permalink
• 

  Simon

  • December 18, 2019 09:24

  I saw another variation on this idea last week where a buyer posted a project and insisted that he wouldn't accept a proposal from somebody who said they could do it. He wanted the complete job done before he would accept a proposal. He claimed that he had "paid up front" and the job was marked as pre-paid. So he was seriously expecting several freelancers to work on the project when only one of them will get paid. These projects should not be allowed and should not be passing moderation.
  
  This is not an isolated incident, although it is much worse on Upwork than it is here. It shows an utter contempt for the whole freelance process.

  1

  Comment actions Permalink
• 

  Burcea

  • December 18, 2019 10:22

  Hi Simon, thanks for replying...Hopefully, things will improve. And since you mentioned 2020, let me wish you and the PPH team all the best, and may you all enjoy your holidays.

  0

  Comment actions Permalink
• 

  Lillya

  • March 29, 2020 13:46

  Hi 

  one of your freelance Anthony G asked to pay him directly  and unfortunately i did. Now he does not respond to me and the websites are not live either. I tried to reach him but he ignores all my messages. I also contacted you, but no reply either. Please advise

  0

  Comment actions Permalink
• 

  YannisS

  • March 30, 2020 07:16

  Hi Lilya,

  Just read the message you sent over yesterday afternoon. Someone from our Customer Support team will contact you soon in order to resolve this matter.

  Thank you,
  Yannis

  0

  Comment actions Permalink

Please sign in to leave a comment.