Change Name and Location

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Alex

• January 06, 2020 01:13

Hello.

I can't change name in my profile.

Please help me.

My account has rejected 3 times because of change name.

So I can't submit anymore.

Regards,

Alex Han

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• Official comment

  

  Natalie

  • January 07, 2020 13:30

  Hello Alex and happy new year, 

  In order to change your PeoplePerHour name, you will need to proceed and provide us with a proof of identification. I have now opened a ticket with our customer support representatives and they shall help you through this process.

  Thank you for your patience.

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• 

  liam

  • January 07, 2020 15:19

  Hello Natalie,

  I have the same problem it also says that my location is incorrect but i have no idea where to prove both of these with proof of identity i have checked numerous time but dont see it.

   

  Thanks

  Liam

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