Cannot read message

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Joe

• January 08, 2020 15:44

I have received the notification of a new message (and the preview) but when I click on it, this latest message does not appear in the conversation so I cannot read it. Can you please advise ASAP.

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  Natalie

  • January 13, 2020 08:16

  Hello Joe, 

  I would like you to know that sometimes a message can take time to appear but I have now raised a ticket with our customer support team in order for them to review and resolve it asap.

  Thank you.

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