Credit card error message

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Clare

• January 15, 2020 16:30

Hello, 

The following message comes up when I try to make the deposit payment:

 

ERROR

Please note there was an issue while trying to process your transaction. You are kindly requested to contact us directly by clicking here in order to further assist you. Thank you

 

Please let me know how to resolve this?

Thanks,

Clare

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• Official comment

  

  Natalie

  • January 17, 2020 10:44

  Hello Clare, 

  I would like you to know that I have raised a request with our customer support team and they shall review it asap. 

  Thank you for your patience. 

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