Enable to update my profile

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Kushal

• January 19, 2020 11:53

I am trying to update my bio in edit profile section but every time I hit done nothing happens. I have been trying to accomplish this for days now, but it's not letting me change anything. I understand if there is an approval process before the change is displayed, but this is not even saving my updates. Please help! 

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• Official comment

  

  Natalie

  • January 21, 2020 08:51

  Hello Kushal,

  Thank for your message and I apologise for the problem you are having. I have now opened a case with our customer experience team in order for them to review the case and help you. 

  Thank you for your patience. 

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  Adriana Jimena

  • January 23, 2020 14:37
  • Edited

  I am passing for the same trouble. It's happening exactly how Kushal described. I hit the done button but my updates aren't saved.

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