Can't edit profile due to 'Do you represent a company' option greyed out

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David

• January 22, 2020 10:58

I just want to update the images on my profile, but after I delete the old ones and upload new ones, when I try to save the profile the ''Do you represent a company' option stops me from saving, there's no way to select yes or no either (both are unselectable) 

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• Official comment

  

  Natalie

  • January 23, 2020 09:32

  Hello, 

  I have now opened a ticket with our customer support team in order for them to review the case and resolve it asap.

  Thank you for your patience. 

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  Lisa

  • January 22, 2020 11:41

  I'm encountering the same problem as above.  Can you advise please?

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  Stephen

  • January 27, 2020 11:19
  • Edited

  Any news on this. I am having the same issue. Very frustrating situation as I really need to get my profile completed asap.

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  David

  • January 27, 2020 11:24

  PPH Support fixed it for me.

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  Stephen

  • January 27, 2020 11:30

  Still the same for me. I'm trying to submit a support ticket but can't seem to do that either. 

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  Rachel

  • January 27, 2020 13:03

  I'm having the same problem and also can't submit a support ticket. What should I do?

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  Marta

  • March 25, 2020 09:46

  Unfortunately I have the same problem. Can you please help me solve this? Thanks!

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