Invalid phone number

Answered

Comments

6 comments

  • Official comment
    Natalie

    Hello McKenzie, 

    Thank you for your message. I have now opened a ticket with our customer support team in order for them to review the case and help you resolve it. You shall get a reply today.

    Thank you for your patience.

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  • Keith

    This same scenario is occuring for my account. I'm curious that even the international number is being invalidated. Can you verify if this is a bug in your system or the input measure isn't correct?

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  • Ben

    Same thing is happening to mine too!

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  • Keith

    I Can't find any reference to a phone number. Only a vague reference of an email that no one has replied to. I believe the problem to be a glitch in their system related to north american phone numbers. I don't know if this is a new thing or old but I can't update my profile at all until I resolve it.

    I honestly find it quite typical however for PPH to only desire to provide the platform and not attempt to address the fixes.

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  • Ben

    Strange, i've just spent all this time updating my portfolio, and this bug is stopping me from saving... 

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  • Athar

    I'm unable to submit my phone number 

    please solve the issue

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