forgot answer security question

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Natalia

• January 31, 2020 13:38

Hello,

 

i forgot the answer for the security question. Wolud you be so kind to help to recover it?

 

Thanks in advance!

 

all the best,

natalia 

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• Official comment

  

  Natalie

  • February 03, 2020 09:08

  Hello,

  In order to reset your security question, you will need to provide us with a proof of identification. I have now opened a ticket with our customer experience representatives in order for them to resolve it as I do not want you to send any private information under this thread.

  Thank you for your patience.

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  Natalia

  • February 03, 2020 09:13

  Dear Nathalia,

   

  thnak you for your answer! 

  What are my next steps, what should i do next? 

   

  Thank you!

   

  Kindest regards,

  Natalia

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