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Robert S.

• March 25, 2020 15:36

Hi, I am also new on the platform and I have a few questions, as I am getting really confused:

• I sent a proposal to a buyer, we agreed via the workstream that I was to get paid an additional amount, so he posted a new project for the updated amount.

• I have sent another proposal for the newly posted project, but now I got a message saying the stream has been moderated.

• Do I continue to work work on the project, does that mean that the project was cancelled? Problem is, I cannot contact the buyer as it says he is not a registered freelancer...

--> Also, how do I know when a jobs was awarded? I see so many jobs ending in n days with loads of proposals submitted, I find it hard to believe the job has not been awarded since it was posted 2 weeks+ ago...

An answer to my above questions would be very much appreciated

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• Official comment

  

  Kristal

  • March 26, 2020 10:11

  Hello,

  Thank you for your message and I apologise for the inconvenience you are having.

  I have now opened a ticket with our customer experience representatives and they shall proceed and email you in order to help you out with your case.

  Thank you for your patience.

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