security question not working

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2 comments

  • Official comment
    Kristal

    Hello Johannes,

    Thank you for your message and I apologize for the inconvenience you are having.

    I have now opened a ticket with our customer experience representatives and they shall proceed and email you in order to help you out with your case.

    Thank you for your patience.

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  • Meg

    Hi, I am also having the same issue, the security question is not working and I can not get into the payment section.

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