Application has been rejected

Its been a month almost and I have seen this message when I open profile "Your application has been rejected for a third time. Please contact our support team so that you can apply the necessary changes and start selling on PeoplePerHour."

First I have waited for more than a week and then I emailed the support team regarding the issue but did not get any response yet. I am very disappointed with this kind of behavior from a known and professional freelance platform.

Kindly respond and tell me the reason or errors if I have made so that I can rectify that and continue to my profile. Hopefully looking for the answer and supports still.

Regards;

Afaque Ahmed Khan