Client Accepting Bid Should Send Accept/Reject Offer to Freelancer for Final Approval
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When a client accepts a bid, it should send the Freelancer an offer which they can accept or deny - like UpWork. A bid is always an estimate and therefore it is not final but rather a preliminary draft. For complex projects like mine, a discussion will always be required and therefore the current workflow of immediately locking a freelancer into a contract when the client accepts a bid is not appropriate for types of projects like mine which are complex - it's built upon the assumption that the buyer has provided full details in their posting, which is almost never the case. A freelancer should always be given the option to reject an offer. As of now, a freelancer is forced to make a bid with almost no information and then be quite possibly immediately held accountable for delivery on that bid, even if the requirements were not fully outlined.
A more sensible workflow (which will matter as the platform takes on higher-value projects) would be:
1) Buyer Posts a Job
2) Bids by Freelancers
3) Discussion
4) Offer Sent by Buyer (Accepts Bid) with Final Terms << this step is new
5) Freelancer Accepts or Rejects Offer << this step is new
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Official comment
Hi Joshua,
Many thanks for this suggestion. This is an issue we have identified and are aiming to address within 2020. We haven't decided the exact flow but it has been decided that we should give freelancers the opportunity to update their offer based on any further discussions follow their initial proposal.
In the meantime, you can make use of the clarification board and ask any questions that will hopefully help you clarify the requirements of a project. I understand that not all clients reply to these questions, but it is an option you can use to get a better understanding of the project specifications.
Keep the feedback coming :)
All the best,
Yannis
Product Manager @ PeoplePerHourComment actions
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