Cannot receive money fro escrow

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Ozzie

• June 27, 2020 13:57

Hi Support team,

I've release my payment but  I didn't get the payment.

my amount is in escrow for $330.

Please check the payment thread of my account and let me know when I'll get the payment.

Thanks,

Ozzie

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• Official comment

  

  Kristal

  • July 01, 2020 14:44

  Hello Ozzie, 

  You will need to raise an invoice for the amount to be released from escrow.

  Please find below a link to submit a request to contact our CS support for further assistance

  https://support.peopleperhour.com/hc/en-us/requests/new

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