Freelancers work is of a very poor standard

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Jules

• July 07, 2020 13:28

I have recently engaged a designer to do some work for us and after a second review of the work, has submitted sub par work that doesn't reflect the quality of work in their portfolio. I do not wish to complete the payment because the work has totally missed the brief, not once, but twice. What do I do, as my boss won't pay for the work and we are at loggerheads over the situation..

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  Abbas

  • July 07, 2020 13:39

  Its Very Simple!!

  Just explain the reason and mistakes Freelancer done, and post that detail in the workstream after you provide a detailed explanation you can raise a refund (Refund only raise from buyer end) and again provide a detailed reason. after these two things are done again direct contact with the support team and explain and raise a new request with them.

  After this, it will take a maximum of 24 hours to manually checked the workstream from PPH ninja's and if you provide detail and explain the reason its the best chances to get a full refund.

  Try this and i hope your issue will be solved.

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  Jules

  • July 07, 2020 13:54

  Thanks Abbas, I appreciate the input :)

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