Got email Your Profile has been accepted (but in website show third time reject your application)

Hello Peopleperhour team

Hope you are doing well

I received this mail

Dear fatima,

Congrats! After carefully reviewing your profile, our Team has accepted the changes you made to your profile.

But when I open Popleperour there shows  me  that (your application has been rejected for the third time. Please contact our support team so that you can apply the necessary changes and start selling on PeoplePerHour)

Please sort these issue and help me to grow my business