i couldn`t access my dashboard on My PPH account

I have a problem with My PPH account I have received mail in which the followings were written

"After carefully reviewing your profile, our Team has accepted the changes you made to your profile.!"

but still can`t access my dashboard which says upon opening "Your application has been rejected for the third time. Please contact our support team so that you can apply the necessary changes and start selling on PeoplePerHour."

I didn`t know why it is happening!

can you help me please