My application has been rejected

Hi, The PeoplePerHour Team

My application has been rejected. After 3 times you notified me with an email to change my name and my location.

I have changed my location But I was can't change my name. I think this reason that My application has been rejected.

Now My question: 1.How will change my name?. 2.How can I send my application next time.

Thank You