Earned vs. current balance not matching

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Adriána

• November 16, 2020 11:11

Hello, I have earned 11.80 EUR on a project. My total balance should be 11.80*0.8=9.44. My total available money is 8.30 EUR. What is the extra fee, please?

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• Official comment

  

  Kristal

  • November 19, 2020 10:45

  Please find below a link to submit a request to contact our CS support for further assistance

  https://support.peopleperhour.com/hc/en-us/requests/new

  Kind regards,

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