I could not access to my fund when I trying to pay for someone

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Asihan

• February 13, 2021 17:18

Hello there, I am asked to enter a security word, WHAT IS THE NAME OF YOUR FRIST PET? I don't remember that I have set the answer for this questions, I did not had a pet. So it's no possible for me to look at my account's payment's fund, I have some credit funds left in my PPH account which I need to pay for a service that I needed today, so I couldn't complete it as I don't remember this security questions. Please help, Thanks Asihan 

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• Official comment

  

  Kristal

  • February 17, 2021 11:05

  In order to reset your security question, you will need to proceed and contact our customer support at https://support.peopleperhour.com/hc/en-us/requests/new. We will need to verify your account first.

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