security question - accessing my payments

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Mahmoud

• February 13, 2021 18:26

I am not getting access to my payment option in the account because it shows my security question is incorrect

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  Kristal

  • February 17, 2021 10:01

  In order to reset your security question, you will need to proceed and contact our customer support at https://support.peopleperhour.com/hc/en-us/requests/new. We will need to verify your account first.

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  Cathy

  • November 10, 2022 11:47

  I contacted customer support and I have submitted the ID that I was requested to provide, yet nobody has contacted me to confirm.
  No body has contacted me to confirm whether my security code has been reset, so I can access my account.

  I have therefore not been able to access my account to get my refund of £150.00.

  Please note if I do not get a response, I shall cancell the payment, and my account with PPH.

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  Alia

  • February 01, 2024 09:23

  Please payment mathod solve my problem and securtiy question not corect please solve this

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