Error in Workstream

Answered

Follow

Emma

• February 05, 2021 15:51

When I try to invoice the client the wrong proposal amount is coming up (£600). What should I do? I am unable to edit it.

 

Worksteam history:-

A first proposal was submitted of £600

The £600 proposal was rejected, so I could submit a prosal of £400

A proposal of £400 was submitted

The proposal was accepted and the deposit placed in Escrow

I am unable to raise an invoice other than for £600, which is wrong

 

Thank you

 

 

0

• Official comment

  

  Kristal

  • February 09, 2021 10:22

  Please find below a link to submit a request to contact our CS support for further assistance

  https://support.peopleperhour.com/hc/en-us/requests/new

  Kind regards,

  Comment actions Permalink

Please sign in to leave a comment.