"Provide your real name and location" Error

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Ana Cuaresma

• February 07, 2021 15:14

Hello, tech team/community!

I'm trying to get my freelancer profile approved but it keeps asking me to "provide your real name and location." My profile shows my real name and location. Would you please advise on how to resolve this?

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• Official comment

  

  Kristal

  • February 09, 2021 09:47

  Please find below a link to submit a request to contact our CS support for further assistance

  https://support.peopleperhour.com/hc/en-us/requests/new

  Kind regards,

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