Delaying withdrew payment, maybe it is the end of peopleperhour
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Dave, I've been waiting 10 days, it's a four figure sum I'm waiting on, and as sole provider I'm having to go without shopping. PPH cannot advise when they're going to pay. They say they just don't know quoting security checks. I've been on this platform for 10 years and cannot think why I would need extra security checking. I do hope things will be alright in the long term, but I'm getting a bit concerned when they cannot even give an indication as to when we're getting paid.
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Pathetic. Waiting since 21st and I'm behind on life payments. There is no freelancing platform that deserves boycotting more than PPH at this moment. Thinking of making a Youtube video to draw attention to everyone as to just how disgusting PPH has been for the past 2 months. Completely and utterly abhorrent. Worst freelancing platform for sure. Draconian fees and regulations and trash support. Hope this website comes crashing down soon, and this is coming from someone whose primary platform has been PPH for at least 5 years now.
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Can anybody explain what could be the reason for their downfall and why they are doing so? It seems intentional and I think they are playing with our money for extra profit in some other way and sorting out their internal financial problem. I guess so. I am seeing so many people to receive their money and I am also the victim of it. Should we go on Social media with a Tag #BanPeopleperhour
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And what would that achieve? Penalising those who do want to work here. You've just got to get used to the idea of 7 to 10 working day payments. I've received mine after two weeks. They're slowly trickling through. Please no, don't go to social media with bans. It achieves nothing at all.
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I totally agree Nancy, it is frustrating though. I guess it will mean that maybe freelancers will need to factor the delay with the fee they charge. The commission for TopCerts is great at the moment but I dread to think when it rises again for the current level of service offered.
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I've told Customer Support they're really not doing themselves any favours. People will vote with their feet and they're cutting their own necks (as well as ours). It's been difficult enough this last year, hasn't it, with reduced revenue, etc. You'd think they'd try to help as much as they can. No point having reduced fees if you've got no customers!! Poor business model all round, but I am heartened that payments are trickling through. When no one communicates the basics, you can't help worrying.
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Good morning everyone,
I understand everyone's worry as many are the breadwinners in the family and their earnings sustain the family's needs. I want to encourage each and every freelancer...I have had a myriad of dealings with the admin support team and in each of these interactions, have found them to be transparent, honest, professional and available. I love working for PPH, it's not just a platform but has become almost like a family. PPH is going through a few technical issue right now and I have no doubt that we can expect more detailed information with a few days. Let's not start rumour-mongering and cause undue damage to PPH's reputation through our assumptions. Contact the admin support team via the LIVE CHAT option on the website and ask them to escalate payments. Act with integrity, don't disrespect the hand that feeds you. We don't wash out our hearts on social media, we address the issues through the correct channels and we press in. Customers come where they feel safe, and that depends on us, as freelancers. Let's create an atmosphere where buyers can feel safe and feel wanted. Let's stick together and stick with PPH through the technical issues they are having.
Kind regards,
Donene
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