7 day payment wait so far – totally cruel

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Charlotte

• May 24, 2021 10:50

This is now the 7 th day that I have been waiting for a number of payments to come through. You used to be paid within 48 hours. It is extremely cruel to leave people waiting for money with no idea when it will arrive.

Quality freelancers won’t stay on here if this is what you are going to do going forwards.

Considering you take a hefty cut of every transaction, payment within 48 hours is the least I expect.

Regards

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  Melania

  • May 24, 2021 11:14

  I'm curious if you'll receive any proper help, I have been complaining and contacting them for days now and all I got is an "we already told you it takes time but the money is safe". 

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  Samantha

  • May 24, 2021 19:50

  Yep - 8 days so far here too. How would they feel if their salary was suddenly paid two weeks late?! Unacceptable- especially given their hike in fees.

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  Tofazzul

  • May 25, 2021 04:52

  Same problem here

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  R

  • May 25, 2021 07:03

  same here which is riduculous considering their new fees which takes out 25% of your earnings with the VAT. You can' pass that on to the buyer as then your rate will appear too high.

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  Michael

  • June 01, 2021 07:41

  I feel for all of us freelancers; I requested a withdrawal on May 18th, and two weeks later, no funds have been received.

  I'm starting to sign up to other websites, something I should have done a long time ago.

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  Amit

  • June 01, 2021 10:54

  Same here, I have requested withdrawal from my PPH account to my Payoneer account on 24 February 2021, but till time I have not received my payment.
  
  

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