Missing payment

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Oz

• September 11, 2018 08:04

PPH says we've done the transfer, here ref numb and they sent me some internal numbers and asking me "contact my bank" when they haven't done the transfer clearly... When I went to bank and show their email and those number, they are laughed :)) This is the day 13 after I receive message that saying your funds on the way to your bank????? 13 days...

STOP HOLDING THE MONEY PPH, AND STOP LIE!!!! STOP SENDING PEOPLE TO BANK SAYING TRANSFER HAS BEEN DONE CONTACT TO YOUR BANK.... IT'S A JOKE

 

 

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• Official comment

  

  Natalie

  • September 12, 2018 07:17

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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  Oz

  • September 13, 2018 06:54

  13 days after Ive got on the way notification... No payment... Customer service?? Hahahaha

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  Oz

  • September 13, 2018 06:59

  I can see you guys marked my request as "SOLVED"...

  really PPH? Proper JOKE

   

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  Oz

  • September 13, 2018 07:11

  By the way, I spoke to my client yesterday and he said money came out from his account on 28th Sep.. You guys making unfair interest from our invoices...

  Wow.... I've never been on Trust Pilot, woooow I m in shock to see all the same issues with other designers and clients.... Wow PPH, proper shocking!!!

  No one even believe that the emails sent by real people :)) woww this is make sense now.... Treating people like that, woooooow

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  Oz

  • September 14, 2018 07:00

  second Friday after PPH took the money from my client account and money still not in my account...

   

  Proper!!!!

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  Oz

  • September 17, 2018 08:11

  17th Septemeber and still money is not in my account... Insane!!!! You guys are unbelievable....

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  Isaac

  • September 24, 2018 09:48

  I've got two cases now on tickets....the third case I just gave up and let that money be. Money is paid by a client to the escrow, invoices are approved and then PPH cancels the invoice on their own and the money stays in the invoice.  

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