Why is my escrow balance less than my earning calculated?

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Khurram

• October 14, 2018 05:57

Hi there

I have a query that my one proposal is accepted at 56 GBP and calculated earning after deduction of PPH fee shown is 44.80 GBP at that time. But now at the the time of invoicing I see only 42 GBP in my escrow balance. Why is 2.80 GBP cut when PPH fee has already been deducted. If PPH fee is 20% of the settled amount, why have I been charged 25%.

I have been working on PPH for 5 years now, and this is my perhaps third query. I have not got any satisfactory response for any of my query from your side till date?

Thanks

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• Official comment

  

  Natalie

  • October 16, 2018 07:19

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Thank you in advance and have a lovely day.

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  Zoe

  • October 22, 2018 06:57

  Do you know I was just wondering this? How can 20% of £100 be £24? Even I can work out that it should be £20. It doesn't account for the Paypal withdrawal fee as that is only 1.9% and is added on at the Paypal stage. Are PPH taking a crafty extra?

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