A Buyer ignores my messages and has not paid my invoice (issued 12 days ago)

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Samantha

• October 28, 2018 11:25

I delivered the job on time and in the agreed arrangements. Despite having requested the payment several times, I have received no reply and no payment. I issued the invoice 12 days ago. Is it possible to do something?
The project link is:

https://www.peopleperhour.com/freelance-jobs/translation/italian/word-document-that-requires-translation-into-italian-2172777?id=2172777

Thanks a lot! 

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  Alice

  • October 28, 2018 17:02

  Have you raised this with PPH support? They should release the escrow to you (at least) if the buyer hasn't paid within 7 days?

   

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  Samantha

  • October 28, 2018 17:19

  I have performed and delivered the project on PPH. I issued the invoice via PPH after receiving an escrow payment. This payment must be released I think, but the buyer does not respond to my messages and I do not know how to move on this site yet, until today I had not had similar problems.

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